Knowledgebase
Knowledgebase:
Why aren’t I receiving traffic on my campaign?
Posted by Slavina Proeva, Last modified by Slavina Proeva on 11 April 2018 05:38 PM

You might not be receiving traffic for any of the following reasons:

 

  • You ran out of funds: Campaigns stop receiving traffic when the account balance has been depleted.
  • Your bid is too low: There might be campaigns which have outbid you. Contact your account manager or support representative for insights into the bidding system.
  • Your campaign has been flagged: Make sure to check your ads for compliance flags, which may be preventing you from getting traffic due to compliance limitations. You can check the flags per each banner/URL when you click on the blue flag next to your banner/URL in the Ads tab)

No available traffic for the selected targeting: Please check how many impressions are available for the selected targeting with your account manager or contact support@trafficstars.com

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